Frequently Asked Questions

1. What materials are used in your handmade jewelry?

Each piece of our jewelry is hand crafted using carefully curated high quality materials. We use gold plated copper wire that is completely tarnish free. Our chains are 22k gold plated, durable and water resistant.

2. Is the gold plating durable?

Yes, our gold plated jewelry is designed to be durable and resistant to tarnishing. However, it's important to follow our care instructions to maintain its luster.

3. How do I care for my gold plated wire jewelry?

To keep your jewelry looking its best, avoid contact with water, chemicals, and harsh perfumes. Clean gently with a soft cloth after wear to remove oils and dirt.

4. What sizes are available for your jewelry?

Our delivery charges are Rs.300 for shipment anywhere across Pakistan.

5. Can I wear your jewelry every day?

Our jewelry is designed for both special occasions and every day wear.

6. Can I wear your jewelry in the shower or while swimming?

To maintain the longevity of your jewelry, we recommend avoiding prolonged exposure to water. Remove your jewelry before showering or swimming.

7. How can I determine my bracelet length?

Refer to our sizing guide for bracelets, which provides information on measuring your wrist accurately to ensure a comfortable fit.

8. Can I return or exchange my jewelry if I change my mind?

We want you to be completely satisfied with your purchase. Please review our return and exchange policy on our website for detailed information.

9. How long does shipping take?

Shipping times vary depending on your location. Our estimated delivery times is 4-5 working days.

10. Do you offer gift wrapping and personalized messages?

Yes, we offer gift wrapping services and the option to include personalized messages. During checkout, you can select these options for a thoughtful touch.

11. How can I contact your customer support?

You can reach our dedicated customer support team through [email protected] or you can call us at 0329 9966636, and we'll be happy to assist you with any inquiries.